Recommended Books

Communication

Coping with Difficult People: The Proven-Effective Battle Plan That Has Helped Millions Deal with the Troublemakers in Their Lives at Home and at Work Robert M. Bramson

Games People Play: The Basic Handbook of Transactional Analysis. Eric Berne

People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts Robert Bolton

Stop! Your Driving Me Crazy George Bach

Getting to Yes: Negotiating Agreement Without Giving In Roger Fisher, William L. Ury

How Can I Get Through to You? Closing the Intimacy Gap Between Men and Women Terrence Real

Opening Up: The Healing Power of Expressing Emotions James W. Pennebaker

Resolving Conflicts – Everybody Wins Hardie, Marion

That’s Not What I Meant! Deborah Tannen

The Lost Art of Listening: How Learning to Listen Can Improve Relationships Michael Nichols

You Just Don’t Understand: Women and Men in Conversation Deborah Tannen